Delivery & Return Policy

Effective Date: August 12, 2025

1. Shipping & Delivery

Shipping Policy

We are committed to delivering your order to you in the quickest and safest way possible. All orders are processed and shipped within 1-2 business days.

  • Domestic Orders:

    • Delivery typically takes 3-5 business days.

    • Shipping costs are calculated at checkout and are based on the weight and size of your order.

    • You will receive a tracking number via email once your order has been shipped.

  • International Orders:

    • Delivery typically takes 7-14 business days.

    • Shipping costs and delivery times vary by country and will be displayed at checkout.

    • Customers are responsible for any customs duties or taxes that may be applied to the order.

Order Tracking

Once your order is dispatched, you will receive an email containing a tracking number and a link to track your package’s journey.

2. Our Return & Exchange Policy

Return & Exchange Policy

At Imran Footwear, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange the item(s) within 14 days of the delivery date.

  • Conditions for Return/Exchange:

    • The item(s) must be in their original, unworn condition.

    • All original tags and packaging must be intact.

    • Returns or exchanges for worn or damaged items will not be accepted.

  • Return & Exchange Process:

    1. Contact Us: To initiate a return or exchange, please contact our customer service team at imranlatifkamboh@gmail.com or call us at +971 4 257 6876.

    2. Provide Details: Please provide your order number and the reason for the return or exchange.

    3. Ship the Item: Once your return request is approved, we will provide you with instructions on how to ship the item back to us.

  • Refunds:

    • Once the returned item is received and inspected, we will process your refund. The refund will be issued to your original payment method within 5-7 business days.

3. Contact Information

If you have any questions regarding your order, shipping, or returns, please feel free to contact us:

  • Email: imranlatifkamboh@gmail.com

  • Phone: +971 4 257 6876